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Consultants in Lean
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Riley Process Excellence, LLC
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Expertise at the Master Black Belt level in Six Sigma and Lean implementations, project
facilitation, training, and coaching of project leaders, belts, and champions.
Let us help you identify opportunities and drive these techniques to a positive effect on
the bottom line.
Whether you’re already using these techniques, or are
new to the philosophies, we can help you increase the value you receive from
effective and efficient work. Using Lean and Six Sigma will ensure that Process
Excellence in your facility drives benefit to improve profitability. Bench-
marking can be used to determine how you compare to others.

The key to lasting improvement lies in identification and valuing opportunities.
There are a number of tools that can help with this process. One is using a Goal
Tree to identify opportunities and ensure that they align with strategic
initiatives. This also can be done through Value Stream Mapping and Analysis.
However it’s important to ensure that one is optimizing the whole and not just a
part of it. Another part of this is to identify and work on the constraints that
exist in every system.

There is a lot of discussion on which should come first, Lean or Six Sigma. The
answer to this is that ‘It depends’. We suggest letting the opportunity
objective identify the project type (Go Do, Lean, Six Sigma, Business Process
Improvement, etc.). After the appropriate tool is identified, then the project
can be scoped and chartered.

Before embarking on improvement efforts it is important to stabilize and/or
standardize the process. This is done as part of establishing the baseline
condition. Techniques include mapping the process, reviewing standard work
documents, and implementing mistake proofing controls.

Taking waste out of a process is generally done through the use of Lean
techniques. Lean tools include 5S, Visual Work Place, TPM, and QCPC. The
mechanism to implement is through Kaizen.

Generally when reducing variation, Six Sigma methods are used. This can be
traditional DMAIC (for general processes) or DFSS (for new products or
processes). Either way, the focus is on making processes more reliable and
predictable.

The rewards that come with implementing Process Excellence begin with the
project work by saving on costs, improving efficiency, and/or growing revenues.
Benefits come to true fruition when the techniques are the way things
are done (not something done in addition to regular work). Once this is
accomplished, everyone is continually looking for ways to be more effective and
work more efficiently. At this point, the pursuit of excellence via continuous
improvement takes on a life of its own.
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